Design Credits
The customer agrees to allow Encraft Media to place a small credit on printed material, exhibition displays, advertisements and/or a link to Encraft Media’s own website on the customer’s website. This will usually be in the form of a small logo or line of text placed towards the bottom of the page. The customer also agrees to allow Encraft Media to place all designs on Encraft Media’s own website for portfolio and demonstration purposes and to use any designs in its own publicity unless agreed otherwise.
Rights of Refusal
Encraft Media will not include in its designs, any text, images or other data which it deems to be immoral, offensive, obscene or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. Encraft Media also reserves the right to refuse to include submitted material without giving reason. Any images and/or data that Encraft Media does include in all good faith, and then finds out that it contravenes these Terms and Conditions, the customer is obliged to allow Encraft Media to remove the contravention without hindrance, or penalty. Encraft Media is to be held in no way responsible for any such data being included.
Cancellation
Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, Encraft Media will need formal notification in writing to the company’s postal address. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by Encraft Media within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.
Disclaimer
Encraft Media makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. Encraft Media will not be held responsible for any and all damages resulting from products and/or services it supplies. Encraft Media is not responsible for any loss, or consequential loss of data, or non- delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold Encraft Media responsible for any such loss or damage. Any claim against Encraft Media shall be limited to the relevant fee(s) paid by the customer.
Encraft Media reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. Encraft Media will not knowingly perform any actions to contravene these and the client also agrees to be so bound.
Encraft Media and its clients agree to comply with Printers Terms and Conditions which include disclaimers for non-completion on time and the flexibility to supply quantities within 10% of the total ordered. Encraft Media recommend that if an exact quantity is required, then 10% extra is added to the quantity and extra time made available should the job be delayed.
General
These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. Encraft Media reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.
Acceptance of Quotation and Terms and Conditions
The placement of an order for design and/or any other services offered by Encraft Media and validated by the customer’s signature/email on the estimate or quotation, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory/customer and Encraft Media.